Shipping policy

Shipping Policy – Dharaastamps.in

Last Updated: 22-04-2026

This Shipping Policy outlines how orders are processed, shipped, and delivered when you purchase from Dharaastamps.in.


Shipping Charges

  • A flat shipping charge of ₹100 is applicable across India
  • No additional shipping charges for multiple items in a single invoice
  • Shipping charges are non-refundable

1. Order Processing

  • All orders are processed within 1–3 business days after successful payment
  • Orders are not processed or shipped on Sundays or public holidays
  • In case of delays, customers will be informed via email or phone

2. Delivery Time

  • Estimated delivery time is 3–7 business days within India
  • Delivery timelines are indicative and may vary depending on location, courier availability, and external factors
  • Delays caused by courier services or unforeseen circumstances are beyond our control

3. Shipping Methods

  • Orders are shipped through reliable courier partners or India Post (Registered / Speed Post)
  • Tracking details will be provided once the order is dispatched

4. Tracking Orders

  • Customers will receive a tracking number via email or message after dispatch
  • Customers are responsible for tracking the shipment and ensuring availability at the delivery address

5. Packaging

  • All collectibles are packed with utmost care using protective materials
  • Minor handling marks caused during transit shall not be considered as damage

6. Delivery Issues

In case of delivery-related issues:

  • If the package appears damaged or tampered, do not accept it and contact us immediately
  • If the package is accepted, an unboxing video (without cuts) is mandatory for any claims
  • Missing or incorrect items must be reported within 24 hours of delivery

7. Failed Delivery

If delivery fails due to incorrect address, unavailability, or refusal:

  • Re-shipping charges will be applicable
  • Original shipping charges will not be refunded

8. Incorrect Address

  • Customers must provide a complete and accurate shipping address
  • We are not responsible for delivery issues arising from incorrect or incomplete addresses

9. International Shipping

  • Currently, we do not offer international shipping

10. Liability

  • Once the order is handed over to the courier, the responsibility for delivery lies with the courier service
  • However, we will provide reasonable assistance in tracking and resolving shipment issues

11. Contact Information

For any shipping-related queries, please contact:

📧 dharaastamps2026@gmail.com